Job Title: Greek Customer Service Advisor

About Netbet Brand:

Since 2006, NetBet has delivered the ultimate online casino and sportsbook experience for its players across the globe. Alongside sports betting and casino, players have also enjoyed Lotto, Live Casino, and Poker products.

With access to multiple languages across all its registered markets, thousands of industry-leading casino games, and daily sports events, NetBet has evolved into one of the world’s favourite online gaming brands.

NetBet provides users with a friendly environment, total security, and reliable navigation. Its features are recognised by flagship organisations specialising in regulating and controlling online gaming sites. To enrich player trust and protection NetBet has several gaming licences from across the world including MGA, UK, Mexico, Denmark, Greece, France, Romania, and Italy. This ensures that NetBet operates in line with the rules and regulations of each jurisdiction and that players receive the best possible service.

Why Work With Us?

As a global leader in the gaming industry, NetBet combines cutting-edge technology with a fun, supportive, and inclusive culture. We’re proud to be a place where people from all backgrounds can collaborate and succeed together. With offices around the world and a commitment to hybrid working, we offer flexible options that fit your lifestyle.

Job Overview:

Due to the growing demand for our services, we are currently looking for a “Greek Customer Service Advisor ” to join our Customer Service team for NetBet.gr brand, which takes care of the multiple client interactions on a full-time permanent basis.

Person specifications :

• Be a fluent Greek speaker at native level
• Good command of the English language
• Have a previous experience working as a customer service executive or be willing to learn
• Have a good understanding of customer service in an online business by using multiple communication channels
• Be a good communicator and problem solver
• Be computer savvy and multitasker
• Have an ability to understand customer needs and provide high Quality of Service
• Must be able to work on a shift basis: our hours of operation are Monday to Sunday, from 7am to 1am

 Benefits are available and will be discussed during the interview process.

Commitment to Diversity:
NetBet is dedicated to equality of opportunity for all staff. Applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief, and marriage or civil partnerships.

CVs are retained for 12 months, and we may contact you regarding other suitable roles during this period.